ID 122 · Qualification as VDA Quality Manager
Background and Topics
The introduction of a systematic quality management system highlights procedures and opportunities for improvement in an organisation and aims to improve the product, make processes more efficient and thus ensure sustainable customer satisfaction. Quality manager are responsible for the implementation of and compliance with a successful QM system. For this they need to have knowledge about the relevant quality standards and about quality management tools and methods.
This one-week training is the optimum supplement for all successful participants of the training “Qualification for VDA QM Representative“. The six training days in our selected conference hotels enable concentrated learning and lead to the examination for VDA quality manager and internal auditor.
Target Audience
This qualification is for specialists and executives from all areas, quality specialists, quality representatives as well as project managers and personnel in improvement projects, who have already completed the previous modules I (Quality Management Basics) and II (Automotive-Specific Processes, Methods and Tolls) and / or Qualification for VDA QM Representative.
Objectives
The focus is on teaching specialist knowledge with which to align and evaluate processes for effectiveness and efficiency. Furthermore, the participants develop the competence to make decisions based on statistical data.
They learn the basics of quantitative and qualitative characteristics as well as continuous distributions, and how to identify statistical parameters. Calculation examples are given for various distributions (total range of variation), and capable production processes (capability indices) and process control with quality control charts are discussed. The issues of inspection process suitability according to VDA 5 and measurement systems analysis (MSA) are also referred to. They are acquainted with the basics of quantitative and qualitative characteristics as well as discrete and continuous distributions, and learn how to determine statistical parameters.
Participants are taught how to draw up and manage audit programmes, how to plan and conduct internal audits, and how to assess and report audit findings. A further objective of this training is to learn interviewing techniques that can be specifically applied to audits. The structure and contents of the ISO 9001 and the qualification criteria for auditors (ISO 19011) are explained.
VDA Quality Managers are competent to introduce, maintain and further develop a quality management system on the basis of the ISO 9000 family of standards. They know how to analyse and improve organisational processes. They are able to analyse and assess quality data and use them as basis for decisions. They are well versed in applying the usual tools and statistical quality management methods. Furthermore, they have methods and techniques at their disposal in order to conduct and follow up audits in a professional manner and manage audit programmes.
Concept and Methods
During this training, technical lectures and exercises alternate in order to support the transfer of the topics into the participants‘ own work practice with a particular focus on exchanging experiences between participants and the trainer.
The participants should bring a pocket calculator with statistical functions to the training in order to work on the exercises. An audit simulation takes place with professional coaching for the participants.
On the examination day, the participants are given a written examination with 40 questions, of which at least 70% must be answered correctly. Furthermore, prospective VDA QM representatives must pass an oral examination consisting of 30 minutes preparation time and a twenty-minute interview with two examiners. For preparation, the training material handed out during VDA trainings (incl. standards) are admitted, and these must be brought along on the examination day.
Prerequisites for Attendance
Participants must have completed Modules I to IV of the Qualification for VDA Quality Manager and Internal Auditor. Additionally, participants should have a technical and / or economical education and automotive experience, as well as the personal characteristics according to ISO 19011 (Clause 7.2).
Certificate and Auditor Card
After passing the examination, participants will receive a certificate with a registered number in combination with an auditor card and VDA QMC database entry.