Publikationen

Volume 4 - Quality Assurance in the Process Landscape. Section 3: Methods. Design for Manufacturing and Assembly (DFMA), Digital Mock-Up (DMU), Design of Experiments (DoE) - Trial Methodology, Manufacturing Feasibility Analysis, POKA YOKE, Quality Function Deployment (QFD), TRIZ, Economical Process Design and Process Control, 8D Method, 5 Why Method, Selection of Preventive Quality Management Methods. 3rd, fully revised and expanded edition, March 2021

Volume 4 - Quality Assurance in the Process Landscape. Section 2: Risk Analyses. Fault Tree Analysis - FTA, Failure Mode and Effects Analysis (FMEA), SWOT-Analysis (Strengths - Weaknesses - Opportunities - Threats). 3rd, fully revised and expanded edition, March 2021

Volume 4 - Quality Assurance in the Process Landscape. Section 1: General, Methods Overview, Elementary Aids, Development Processes. 3rd, fully revised and expanded edition, March 2021

Agile Collaboration, 1st edition, January 2021

Standardized Process for Handling Customer Complaints. Contents, Documentation and Explanation. 2nd edition (revised), December 2020

Standardisierter Reklamationsprozess. Inhalte, Dokumentation und Erläuterung.
2., überarbeitete Auflage, Dezember 2020